Privacy Policy
Effective October 7, 2026
Belamour Care operates adult family homes in Vancouver, Battle Ground and Brush Prairie, Washington, and provides in-home care in Clark County. This policy explains what information we collect when you use belamourcare.com, call us, or respond to one of our ads, and how we use it.
Information you give us
When you fill out a form on our website, you may give us your name, phone number, email address and a message. Our care assessment also asks about the kind of support you or your family member are looking for.
When you respond to one of our ads on Facebook or Instagram, Meta sends us the details you entered on that form, such as your name, phone number, email address and your answers to the questions on the form.
When you call us, we receive your phone number. Calls may be recorded for quality and training.
Information collected automatically
Like most websites, we use cookies and similar tools to understand how people find and use our site. These tools collect things like the pages you visit, the device and browser you use, your approximate location based on your internet address, and the ad or search that brought you here. The tools we use include Google Analytics, Google Tag Manager, Google Ads, Meta (Facebook) Pixel, and CallRail. CallRail shows different phone numbers to different visitors so we can tell which ads and pages lead to calls.
How we use your information
We use your information to respond to your questions and arrange tours, calls and care consultations; to send you a guide or other material you asked for; to understand which ads and pages bring people to us and to improve our website; and to meet legal and regulatory obligations.
Care and health information
Answers you give about care needs, on our assessment or in conversation, are used only to respond to you and to plan a conversation about care. We do not share those answers with advertising platforms, and we do not use them to target ads.
Who we share information with
We share information with companies that help us run our business, such as our website host, call tracking and phone service, analytics providers, advertising platforms for measuring our ads, and email providers. They may use the information only to provide services to us. We may also share information when the law requires it or to protect the safety of residents, staff or others.
We do not sell your personal information.
Your choices
You can set your browser to refuse cookies, though parts of the site may not work as well. You can opt out of Google Analytics with Google's browser add-on, and you can manage how Meta uses your activity through your Facebook or Instagram ad preferences.
You can ask us what information we hold about you, ask us to correct it, or ask us to delete it. Depending on where you live, you may have additional rights. Contact us using the details below and we will respond.
How long we keep information
We keep information for as long as we need it for the purposes above, or for as long as the law requires.
Security
We take reasonable steps to protect your information. No website or system is completely secure, so we cannot promise that information will never be accessed without permission.
Children
Our website is not directed at children under 13, and we do not knowingly collect information from them.
Changes to this policy
If we change this policy, we will post the new version here and update the date at the top.
Contact us
Belamour Care
18905 NE 121st Court
Battle Ground, WA 98604
Phone: (360) 686-9340
Or use our contact page.