Privacy Policy

Last updated: October 20, 2026

Belamour Care (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you visit our website, submit an inquiry, schedule a tour, or communicate with us by phone, email, or text message.

Information We Collect

We may collect information you provide directly, including:

• Your name, email address, and telephone number.

• Your communication preferences and text messaging consent.

• Information you provide when asking about our services, requesting a tour, or contacting our team.

• Records of our communications with you.

Our website may also collect technical information, such as your IP address, browser type, device information, and pages visited, through cookies or similar technologies.

How We Use Your Information

We use information to:

• Respond to questions about our communities and services.

• Schedule and confirm tours or appointments.

• Provide customer support and follow up on requests.

• Send service communications and, when you have separately agreed, marketing messages.

• Maintain consent records and honor communication preferences.

• Improve our website and services.

• Meet applicable legal and recordkeeping requirements.

Text Messaging and Consent

If you choose to receive text messages from Belamour Care, we may send messages about your inquiries, tour scheduling, appointment reminders, and requested service updates. If you separately consent to marketing texts, we may also send promotional messages about our services, events, or offers.

Providing your phone number alone does not constitute consent to receive text messages. Marketing and non-marketing text messaging consent are collected separately. Consent is optional and is not a condition of purchasing services or submitting an inquiry.

Message frequency varies. Message and data rates may apply.

You can opt out at any time by replying STOP to a message. You may receive a final message confirming your unsubscribe request. Reply HELP for assistance, or contact us using the details below.

Mobile Information and Consent Protection

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Other Information Sharing

Subject to the mobile information restrictions above, we may disclose information to service providers that help operate our website, manage inquiries, schedule appointments, and provide customer support. These providers may use information only as needed to perform services for us.

We may also disclose information when required by applicable law or valid legal process, or when necessary to protect the rights, safety, or security of people and our services.

Cookies and Website Technologies

Our website may use cookies and similar technologies to support website functions and understand how visitors use the site. You can manage cookies through your browser settings. Disabling cookies may affect some website features.

Health and Resident Information

Please avoid submitting medical records or sensitive health information through general website forms or ordinary text messages. Contact our team for an appropriate way to provide information needed for care.

This website Privacy Policy does not replace any separate resident privacy notices, care agreements, or health information disclosures that apply to our services. Health and resident information is subject to applicable privacy, confidentiality, and recordkeeping requirements.

Information Security and Retention

We use reasonable administrative, technical, and physical safeguards designed to protect personal information. No electronic transmission or storage method is completely secure.

We retain information for as long as reasonably necessary to fulfill the purposes described in this policy, provide services, document consent and opt-out requests, and meet applicable legal obligations.

Your Choices and Requests

You may contact us to request access to, correction of, or deletion of your personal information, subject to applicable law and required record retention.

You may unsubscribe from marketing emails using the unsubscribe link in those messages. To stop text messages, reply STOP. Opting out of one communication channel does not automatically change your preferences for other channels.

Links to Other Websites

Our website may contain links to other websites. Their privacy practices are governed by their own policies. Review those policies before providing personal information.

Children’s Privacy

Our website is intended for adults seeking information about senior care services. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information, please contact us.

Changes to This Policy

We may update this Privacy Policy as our practices or legal requirements change. Updates will appear on this page with a revised date. Where required, we will provide additional notice or obtain consent.

Contact Us

For privacy questions, requests, or messaging support, contact:

Belamour Care
Phone: 360-842-0837
Email: office@belamourcare.com
Website: https://www.belamourcare.com